Uptick

support

support and contact

If logging, Apple Watch, Apple Health, importing from Hevy, Coach or your subscription is not working as expected, email support and you'll hear back from the developer.

support helper

before emailing

A complete note is easier to answer. Tap the items you already have and include them in your support email.

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What is Uptick?

A gym log for iPhone and Apple Watch. Logging is free. Coach, the subscription, reads your log, sets your next weights and reps after each workout, and answers questions about your training.

Do I need an account?

No. Uptick has no sign-up. Your log is kept on your iPhone and synced through your own iCloud account.

How do I bring my history from Hevy?

Create an API key in Hevy (it needs Hevy Pro) and paste it into Uptick. Uptick copies your workouts, routines and exercises once and keeps them up to date. You can send a workout back to Hevy from its finish screen or detail page.

How does the Coach subscription work?

Coach is monthly or yearly through the App Store, with a one-week free trial. Apple handles payment, renewal, cancellation and refunds; manage it in Settings → your name → Subscriptions.

What should I include in a support request?

Your iPhone and Apple Watch models, their iOS and watchOS versions, the Uptick version, what you were doing, and the steps that make the problem happen.